Seller Policy

1. Only sell what you own

You may only list accounts you legally own. Selling beamed, hijacked, recovered, or stolen accounts is prohibited and will result in a permanent ban. aqua may verify ownership before a listing goes live.

2. Honest listings

Every listing must accurately describe the account, including:

• the original email status (Mojang, migrated, third-party);
• any ranks, capes, or progression worth listing;
• any active or past bans on Hypixel, DonutSMP, or other servers you know about;
• whether the account has been used on any cheat client.

Hiding a ban or misrepresenting an account is grounds for an immediate refund to the buyer.

3. Verified listings

Apply for the "verified by aqua" badge to stand out. Verification involves confirming ownership, checking ban history, and screening claims. Verified listings get higher visibility but are held to a stricter accuracy standard — we revoke verification if a listing turns out to be wrong.

4. Fees and payouts

• aqua takes 10% of the final sale price.
• Payouts release to you once the buyer confirms the account works in escrow.
• Most payouts complete within 24 hours; crypto and PayPal can be faster.

5. Use escrow

Every sale must go through aqua escrow. Asking a buyer to pay you directly, or accepting a deal off-platform, is a permanent ban. This protects both you and the buyer — escrow is also what earns you vouches.

6. Delivery

Once a buyer locks funds, you have 24 hours to:

• send the credentials and any required recovery info through aqua chat;
• walk the buyer through a sign-in test;
• respond to questions until the buyer releases funds.

Listings that go silent after a deposit will be cancelled and the buyer refunded. Repeat offenders lose seller privileges.

7. Disputes

If the buyer reports the account doesn't work, aqua will pause the escrow and review chat, credentials, and any login proof. If the listing was inaccurate, the buyer is refunded. If the buyer's claim is false, funds release to you. Decisions by aqua are final.

8. Pricing

You set your own prices. We may show a market-price hint (for ranks, capes, or OG names) to help you stay competitive. Listings priced far above market are still allowed but tend not to sell.

9. Banned content

You may not list:

• accounts obtained through hacking, social engineering, or "beaming";
• accounts you bought elsewhere if reselling violates that platform's terms;
• cheat clients, bot software, or anything other than the account itself;
• accounts tied to a real person's identity (giving away PII).

10. Account safety

Once an account is sold, you must not log back in or attempt account recovery. Doing so is treated as theft and results in a permanent ban plus a forced refund to the buyer.

11. Vouches

Buyers can leave a public vouch after a deal. You cannot delete vouches, but you can reply. Trying to manipulate vouches (paying for fake ones, threatening buyers) is a ban.

12. Taxes

You're responsible for any taxes owed on the income you earn from selling on aqua. We do not withhold tax for you.

13. Strikes and bans

Most violations earn a strike and a chance to fix the listing. Beaming, fraud, going off-platform, or refusing delivery are immediate bans.

14. Changes

We may update this policy. Material changes will be announced in-product or by email. By continuing to list after a change, you accept the updated policy.

15. Contact

Questions about a listing or policy? Reach us on Discord or Telegram.